Delete your account
You can delete your account in the app or in the web account. A subscription in the App Store or Google Play must be cancelled separately, in the store.
Delete account in the web dashboardIn the app
- Open Profile → Settings
- Tap Delete account
- Confirm with the code from the e-mail
In the web account
- Sign in with your e-mail (a code is sent to your inbox)
- Open Account → Delete account
- Confirm with a code — you get a request number
What happens to your data
Profile, progress and answers are deleted. Payment records are kept as long as the law of your country requires; retention periods are listed in the privacy policy.
Subscription
Deleting the account does not cancel an App Store or Google Play subscription — cancel it in the store's subscription settings. The subscription stays active until the end of the paid period.